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Notice of Nondiscrimination and Accessibility Requirements

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Notice of Nondiscrimination and Accessibility Requirements

Midland Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Midland Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Midland Health:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  ○ Qualified sign language interpreter’s

  ○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:

  ○ Qualified Interpreters

  ○ Information written in other languages

 

If you need these services, contact the Practice Manager.

 

If you believe that Midland Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Alisha Acosta, Civil Rights Coordinator, 400 Rosalind Redfern Grover Parkway, Midland, TX, 432-221- 4866, Fax 432-571-4057, aacosta@midland-memorial.com . You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Alisha Acosta, Civil Rights Coordinator is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800- 368-1019, 800-537- 7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

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